Forum:How can i contact drecom? have a problem with freezing when i go to battle?

need to contact drecom to see why im always freezing when i go to battle? now i have a black screen and wont reboot? im going to lose battle points ,quest and afraid im going to lose my progres in the 30 day gifts WTH??? can anyone help? there site is all in japaness and dose not have a contact us ? TY in advance!