Board Thread:Questions and Answers/@comment-50.185.0.185-20140320062923/@comment-7743566-20140320165327

that is not the valid method for contact anymore, please refer to the contact gree instructions on the 2 following pages linked:

Navigation Menu (note the menu image is out of date but location of gree menu access is still accurate)

Navigation Gree Support

as to the answer to your issue I think i have the answer as ive experienced something similar.

in case you haven't been playing long enough to know, the gift box used to ONLY show the 10 most recent entries of ANY type, and there was no accept displayed (10 shown) items, only an "accept ALL" button, which really sucked when people had too much dorri and wanted to save it all in the inbox so they didnt get farmed for dorri (not much of anissue anymore with dorri gifts from raid keys)

but basicaly, once they went to  the current method of displaying 10 most recent of any filter, they STILL have a display recent item cap. that is to say if you have toomany gifts of a certain type (dorri) that is more recent than entries of a different type, it will get hidden, EVEN when filtered. I don't have the info on what the exact cap is but here's a basic example of what may have happened.

You have at the bottom of your inbox, a ton of Valkaries that you completed at a very low level to save as feeders for once you level up and find it harder to complete them. you always accept newer cards but not the valkaries, but through the months, you accumulate dorri gifts faster than you need to use them for enhancements/evolving or investments into guild so they start piling up (easy to happen if active in colosseum) so that you have 190 individual dorri gifts in your gift box, if the gift box is has a display cap of 200 for all items regardless of filter, then lets say you receive an additional 5 dorri gifts, now your card filter will only show 5 valkaries, and if you accept one, it will still show 5 remaining.

In your case it's probably a staggered gift distribution so lets say you have this:

gift box display cap of 50 items from top down 6 cards 60 dorri gifts, 20 cards.

you cold accept all 6 most recent cards and the rest of your cards still would not appear even under the filtered tab UNTIL you accept an additional 11 dorri gifts at which point the next 1 card will appear in your card filtered tab.

again I do not know the cap limit, i verified this is what happened (cards did not actually dispapear simply not displayed, because a while back before the recent raid key abundance, when URs/blessing dragons were still difficult to get, I had to go through my entire dorri stockpile to enhance evolve some URs and I unburried a bunch of Eris that were from when it was still new (and untradable, since i had already 8-15ed it and wanted to save for selling on bazaar in the future without clogging my deck space) because before i started accepting the dorri, my filtered card tab said i had no cards in my gift box.